FAQ & Troubleshooting — YouTube Ads
Why are my videos getting few views?
Check your budget, locations, and targeting. For broader reach, try wider audiences (topics or interests) and include Shorts inventory.
My ad was disapproved — what now?
Open the disapproval notice to see the policy. Common issues: copyrighted music, shocking content, or medical/financial claims. Edit your video or text and request a review.
VTR looks low — is that bad?
It depends on format. In‑stream often has lower VTR than in‑feed. Use the first 3 seconds to hook attention, add captions, and test a shorter cut.
Comments are appearing under my ads — can I turn them off?
For in‑feed ads that lead to your YouTube watch page, comments are managed in YouTube Studio. You can restrict or hold comments for review in your channel settings.
Brand safety concerns
Use Inventory type = Standard and review Content suitability to exclude sensitive categories. Add placement exclusions if particular channels are off‑brand.
Do I need my video on a YouTube channel?
Yes — ads use videos hosted on YouTube. Upload as Unlisted if you don’t want it publicly listed on your channel.
How do I contact Google Ads support?
Visit Google Ads Support and choose chat, email, or call.