KBR Case Study

Retail Client — E-Commerce Performance Success

Enhancing ROAS and reducing CPA through dynamic product strategies across Meta and Google Shopping.

Background & Challenge

The client’s e-commerce operation already had positive ROAS and CPA controls, but returns were diminishing. Standard brand banners were inflating CPA despite Shopping ads being in place — they needed a product-led fix. (Challenge, p.2)

Strategy

KBR introduced a structured, product-first approach to lift efficiency and relevance. (Strategy, p.3)

Direct product feeds

Connected live product feeds from site to Meta and Google Shopping for accuracy and scale.

Dynamic Shopping Ads

Shifted brand banners to dynamic formats that pull real items and prices into the ad unit.

Targeted audiences

Served products users had viewed/engaged with to raise intent and quality.

Bid & budget optimisation

Prioritised the highest-conversion placements and scaled winners.

Results

Reduced CPA

Lower acquisition costs via targeted dynamic ads.

Higher-quality traffic

Users arriving with stronger purchase intent.

Increased ROAS

More conversions for each dollar invested.

Sustained performance

Improvements held across the campaign duration.

(Results, p.4)

What We Did

Planning

  • Audited Shopping + paid social setup; aligned product taxonomy.
  • Mapped feed attributes (titles, price, category) to ad relevance.

Activation

  • Launched dynamic Shopping & catalog ads; retired generic banners.
  • Segmented campaigns by intent, margin, and inventory velocity.

Measurement

  • Tracked CPx, ROAS, and product-level winners for budget shifts.
  • Weekly feed health checks to keep delivery clean and scalable.

Want Better E-Com Efficiency?

We’ll make product feeds do the heavy lifting — dynamic ads, smarter budgets, and reporting that moves ROAS.