KBR Case Study

Retail Client — Data-Driven Targeting

Enhancing campaign performance with a smart data architecture, cleaner audiences, and tighter frequency control.

Background & Challenge

A marine retail brand ran several annual campaigns for different engine sizes, but fragmented data made precise targeting and effectiveness measurement difficult. Messaging couldn’t be aligned to audience profiles and reporting was dispersed. (Challenge, p.2)

Strategy

We audited the current data state, then introduced a future-state architecture centred on a DMP to unify, segment, and activate audiences. (Strategy, p.3)

Current-state audit

Mapped where data lives, how it’s stored/activated; most stores relied on cookies.

DMP activation

Unified data for consistent segmentation and targeting.

Tailored pools by engine size

Combined site behaviour with ad engagement for each size.

Boating-interest audience

Blended boating 3P segments and weather-platform impressions.

Hot prospects

Visits to offers, finance, insurance, and service pages.

Frequency caps

Most products performed best at 2–3 impressions per user.

Results

+42% relevance

Ad relevance scores up; targeting accuracy +37%.

Higher-quality traffic

+53% avg. session duration; +28% pages per session.

Budget efficiency

CPA down 31%; ROAS up 24% via frequency optimisation.

Measurement uplift

End-to-end attribution on 86% of campaigns (was 40%).

(Results, p.4.)

What We Did

Planning

  • Ran current-state audit and designed future-state DMP architecture.
  • Defined audience pools (engine size, interest, hot prospects).

Activation

  • Implemented DMP segments across platforms; enforced 2–3 freq caps.
  • Aligned messaging to each audience profile.

Measurement

  • Unified reporting enabled end-to-end attribution on most activity.
  • Benchmarked CPA/ROAS and iterated toward top segments.

Need Cleaner Data & Smarter Targeting?

We’ll map your data, build the segments that matter, and cap frequency where performance peaks.