FAQ & Troubleshooting — Reddit Ads
Why aren’t my ads delivering?
Check budget and schedule. If delivery is low, broaden targeting (add more interests or a couple of subreddits) and raise bids slightly.
CTR is low — how can I fix it?
Use a clearer headline, brighter image, and a direct benefit. Keep it plain and specific to the audience.
My ad was disapproved — what now?
Open the notice for the reason (restricted content, misleading claims, or low‑quality image). Edit and resubmit. If you disagree, request a review.
Conversions aren’t tracking — why?
Make sure the Reddit Pixel is active on your thank‑you page and not blocked by cookie settings. Test with the Reddit Pixel Helper.
Which formats should I use?
Promoted Posts and Video Ads are best for most small budgets. Try Conversation/Community Ads when you want replies or feedback in a specific subreddit.
Can I retarget users?
Yes — build audiences from site visitors (Pixel) or video viewers, then run follow‑up ads with an offer.
How do I contact Reddit Ads support?
From Ads Manager, open the help menu and submit a ticket (availability varies by region).