Why Reporting Matters
Drives decisions
Clear, accurate data lets teams shift budgets and strategy confidently.
Clarity over clutter
Great reporting highlights what matters with structure, visuals, and narrative.
Bridges teams
Translates metrics into business outcomes so non-specialists act on insights.
What Good Reporting Delivers
- Alignment to goals with metrics mapped to objectives.
- Actionable insights and specific next steps, not just data dumps.
- Structure by audience, creative, channel, and funnel stage.
- Cadence + access with scheduled wrap-ups and live dashboards.
Common Reporting Mistakes
- Too much data; no clear takeaway.
- Over-relying on CTR/impressions; missing deeper outcomes.
- No creative or audience breakdowns.
- Reporting by platform rather than strategy/journey.
Structure of a Strong Media Report
Executive summary
1-pager on KPI progress, wins, challenges, ROI.
Campaign overview
Objectives, audience, budget, context.
By channel
Search, social, programmatic, video, etc.
By audience
Segments, behaviours, demographics.
Creative insights
Formats, messages, A/B results.
Funnel + recs
Awareness → conversion and next steps.
Metrics to Expect by Channel
Search
Impressions, CTR, CPC, CVR.
Social
CPM, CTR, Engagement, CPA.
Programmatic
Viewability, VCR, Attention, CPA.
Video
VTR, CPV, Viewability, Brand lift.
DOOH
Modelled impressions, reach/frequency, attribution.
Creative-Level Reporting
- Asset performance (images, videos, headlines, CTAs).
- Rotation impact: frequency, sequencing, freshness.
- VTR/CTR by format; static vs motion; short vs long.
- Fatigue vs breakout signals to scale or refresh.
Audience-Level Reporting
- Interest/intent groups vs KPIs.
- Lookalike source & % tests.
- Retargeting depth: recency, frequency, engagement.
Dashboards vs PDFs
Narrative snapshots for execs, boards, monthly wraps.
Dashboard
Live, drill-down for daily ops and rapid response.
Hybrid
Export dashboard views into tidy wraps by audience.
Common NZ Tools
Looker Studio
Custom dashboards with multi-source data.
GA4
Journey analytics and conversion paths.
Meta Ads Manager
Deep social performance + audiences.
DV360 / CM
Programmatic + ad serving at scale.
TTD / Adform
Independent DSPs with integrated reporting.
Attribution & Conversion Reporting
- Set attribution windows to match cycle (1/7/28-day).
- Include view-through influence, not clicks only.
- Import offline conversions (GCLID/Customer Match).
- Split branded vs non-branded conversions.
- Compare multi-touch models (data-driven, position-based, linear).
Funnel-Based Layout
Awareness
CPM, Reach, Frequency, VTR.
Consideration
CTR, time on page, scroll, bounce.
Conversion
CPA, ROAS, CVR, lead/purchase volume.
UTM Tagging & Tracking Hygiene
- Standardise utm_source / utm_medium / utm_campaign / utm_content.
- Validate against GA4 traffic sources regularly.
- Maintain a central taxonomy doc; enforce across teams.
Budget & Pacing Reports
- Daily/weekly/total spend with burn vs flight plan.
- Pacing alerts for under/over-delivery.
- Benchmark comparisons to catch drift early.
Segmenting for Insights
- Slice by platform, device, geo, ad type/format.
- Layer dimensions together (e.g., mobile × region × format).
Look for Trends, Not Snapshots
- Compare WoW/MoM/YoY; annotate major changes.
- Prioritise consistent patterns over one-off spikes.
Questions to Ask in Reviews
- What’s truly driving conversions and efficiency?
- Any surprising under-performers or shifts vs previous flights?
- Where are the highest-ROI opportunities to reallocate?
Reporting Pitfalls to Avoid
- Data with no analysis or recommendations.
- Vanity metrics over business outcomes.
- Platform scorecards without journey context.
How KBR Helps
Dashboard builds
Real-time multi-source visuals aligned to your org.
Regular wrap reports
Action-led summaries for execs and teams.
KPI alignment & benchmarks
Pick metrics that matter; track progress over time.
Performance storytelling
Make insights clear for non-technical stakeholders.
Want Clearer, Smarter Reporting?
We’ll audit your current reporting and build a structure that drives decisions.